Refund Policy

Thank you for subscribing to Midnight Oil Mail Club. Please read our policy carefully.

All Sales Final — No Returns

Due to the nature of our subscription boxes, we do not accept returns. All sales are final. Once a box has been shipped, it cannot be returned.

Refunds

We offer refunds within 3 days of your billing date. If you are not satisfied with your most recent box, please contact us within 3 days of being charged and we will issue a full refund to your original payment method.

After the 3-day window has passed, we are unable to offer refunds for that billing cycle.

To request a refund, please contact us at teammeganchacalos@gmail.com with your order details and reason for the refund request.

Damaged or Incorrect Items

If your box arrives damaged or contains incorrect items, please contact us within 7 days of receiving your order at teammeganchacalos@gmail.com with a description and photos. We will make it right by sending a replacement or issuing a refund.

Subscription Cancellations

You may cancel your subscription at any time before your next billing date. Cancellations take effect immediately and you will not be charged for the following billing cycle.

Please note that cancelling your subscription after your billing date has passed will not result in a refund for that billing cycle, unless the request falls within our 3-day refund window described above.

To cancel your subscription, log in to your customer account and manage your subscription settings, or contact us at teammeganchacalos@gmail.com.

Contact Us

If you have any questions about our policy, please reach out to us at teammeganchacalos@gmail.com.